We can work with most file formats including:
- Adobe Illustrator, Photoshop. Adobe Reader and InDesign files: .ai, .eps,.indd, .pdf, .psd, .jpg, .tif
- Corel Draw or Photopaint files: .cdr, cpt
- We do not support PowerPoint, Microsoft Word, Exsel, or other document (.doc) type files. Although we can view them, they cannot be converted to working files.
Please convert fonts in your artwork
If sending us files designed in Adobe Illustrator or InDesign, please convert fonts to outlines and downsave for version CS4. An exception to this rule might be a .pdf file if it will be used directly for printing without having to modfify the document. For best results, we recommend that you flatten all layers and export as a jpg. If sending us files designed in CorelDraw, please select all fonts and Convert to Curves, then save for version X4 or previous.
What is a Vector File?
We will sometimes ask you for a vector file. A vector file is different than a bitmap file (a.k.a. raster) which is comprised of pixels like you see in photos. The vector file contains basically shapes or objects which are comprised of lines, either straight or curved. For example, we would use a vector file to cut the contour of a letter, either on a plotter or a CNC router. Embroiderers will also work with vector files to sew your logo on T-Shirts or Baseball caps. Common formats for the vector file are .ai, .eps (vector), cdr., dxf, wmf, etc.
Mac or PC?
Our machines run on Windows based programs, so if working on the Mac platform and prompted to save for Mac or PC, choose PC.
Large Format Digital Printing
When working with photos or other bitmap files, we are always looking for the best quality image, often referred to as ''resolution". As a general rule, the higher the file size, the better the resolution. An image of say 10 megs will yield much better results than a 100 kb file downloaded from a website.
What about dpi?
In terms of dpi (dots per inch) blowing up images for large trucks or murals, we aim for anywhere between 72 to 150 dpi on the final output size. For the purposes of printing these large images, which are meant to be seen from a distance, the jpg format is the best to use. If, instead, we will print for you a 24x36 inch poster, then a 300 dpi .tif file might be more suitable.
You can contact our Art Department for further assistance including access to our FTP site for file transfers. 613-749-7303. Ask for Tristan or Drew.